Our Return Policy - The Brass Butterfly Inc offers a 100% money back guarantee.
Returns
It is our mission to make quality products that are unique and enjoyable.
If there is anything about our product that does not meet your standards, please let us know.
It is important for us to hear your thoughts, so we can continue to make our products better.
Returns
You have 30 days to return an item from the date you received it.
Return Shipping is on us.
Refunds
Once we receive your item, we will initiate a refund to your credit card (or original method of payment).
You should receive the credit within 5-10 days, depending on your card issuer's policies.
Please contact us to start the return or exchange process.
The Brass Butterfly
773 Briar Hill Road
West Pawlet, VT 05775
Phone: 802-783-8650
Email: Anne@BrassButterfly.com